nuntar Privacy Policy – How Your Personal Data Is Handled

When you create an account on nuntar, we collect the personal information you provide during registration, including your full name, date of birth, email address, and mobile number. If you choose to verify your identity — which is required before processing withdrawals — we will also collect a copy of a valid government-issued ID and, where applicable, a selfie for identity confirmation purposes. Payment-related information such as your GCash or Maya account details and Philippine bank account number are collected when you make a deposit or request a withdrawal, though we do not store full card or account credentials on our servers. We also collect information about how you use the platform, including the pages you visit, the bets you place, the games you play, and the device and browser you use to access nuntar. This usage data helps us improve the platform experience, detect unusual activity, and ensure the platform operates correctly for players across the Philippines.

In some cases, we may collect additional information if required to comply with Philippine regulations or to investigate a support request or dispute. You are not required to provide more information than is necessary for the purpose at hand, and you may contact the support team if you have questions about why a specific piece of information is being requested. All information collected is handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

The personal information you provide is used primarily to operate and maintain your nuntar account, process deposits and withdrawals, verify your identity, and provide customer support. We use your contact details to send you important account-related communications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. If you have opted in to marketing communications, we may also send you information about promotions, new features, or sports events available on the platform — you can opt out of these at any time through your account settings. Usage data collected during your sessions on the platform is used to improve performance, personalise your experience, and identify and prevent fraudulent or suspicious activity.

We may use aggregated, anonymised data — which cannot be used to identify you personally — for internal analytics, product development, and reporting purposes. nuntar will never use your personal information to make automated decisions that have a significant legal or similarly significant effect on you without providing you with an opportunity to seek human review. If we intend to use your information for a purpose not described in this Privacy Policy, we will notify you and, where required by law, seek your consent before doing so.

nuntar does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with trusted third-party service providers who assist us in operating the platform — for example, payment processors such as GCash and Maya, identity verification providers, and cloud hosting services. These providers are contractually required to handle your data securely and only for the specific purposes for which it was shared. We do not permit them to use your information for their own independent purposes.

We may disclose your personal information to government authorities, regulators, or law enforcement agencies in the Philippines if we are legally required to do so, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of nuntar, our players, or the public. In the event that nuntar undergoes a business restructuring, merger, or acquisition, your personal information may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer where required by applicable law.

As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access the personal information we hold about you — you can request a copy of your data by contacting the nuntar support team. If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected, and we will action such requests promptly. You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes, and to withdraw consent where processing is based on consent.

You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain certain records. Requests to exercise any of these rights can be submitted to the support team — details are available on the FAQ page. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine law. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

nuntar takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the nuntar platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Access to personal data within the organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are subject to confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials with anyone, and contact the support team immediately if you suspect unauthorised access to your account. nuntar will never ask for your password via email, chat, or phone. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant authorities as required by Philippine law.

nuntar uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. Essential cookies are required for the platform to function correctly — for example, to keep you logged in during a session and to process transactions securely. These cannot be disabled without affecting your ability to use the platform. We also use functional cookies to remember your settings and preferences, such as your preferred language or display options, so you do not need to re-enter them each time you visit.

Analytics cookies help us understand how players interact with the platform so we can identify areas for improvement and optimise performance. You can manage your cookie preferences through your browser settings — most browsers allow you to block or delete cookies, though doing so may affect the functionality of certain features on the platform. By continuing to use nuntar after being informed of our cookie practices, you consent to the use of cookies as described in this section. For more information about how to manage cookies on your specific browser or device, refer to your browser's help documentation.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way nuntar handles your personal data, you are welcome to reach out to our support team. Our team is available 24 hours a day, 7 days a week, and is happy to assist players across the Philippines with any data privacy enquiries. You can contact us by email at [email protected] — please include your registered account email address and a clear description of your request so we can assist you as efficiently as possible.

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or through a notice on the platform. The effective date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically to stay informed. Continued use of the nuntar platform after any update constitutes your acceptance of the revised Privacy Policy.